28 June 2024
Amazon upgrades AI assistant Q to make call centers way more efficient - 2024-06-28 17:00:00Z
Title:Amazon upgrades AI assistant Q to make call centers way more efficient Summary: AWS updates its chatbot for contact centers, Amazon Q for Connect, with a real-time step-by-step guides for agents to answer customer calls. Link: Amazon upgrades AI assistant Q to make call centers way more efficient
