20 June 2023
Observe.ai unveils 30-billion-parameter contact center LLM and a generative AI product suite - 2023-06-20 14:46:35Z
Title:Observe.ai unveils 30-billion-parameter contact center LLM and a generative AI product suite Summary: The Observe.AI contact center LLM showed a 35% increase in accuracy compared to GPT-3.5 when automatically summarizing conversations. Link: Observe.ai unveils 30-billion-parameter contact center LLM and a generative AI product suite
