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Airbnb says its custom-built AI agent now handles ~33% of its customer support issues in North America, and it is preparing to roll out the feature globally (Sarah Perez/TechCrunch)

Sarah Perez / TechCrunch : Airbnb says its custom-built AI agent now handles ~33% of its customer support issues in North America, and it...

3 October 2023

Why AI is teetering on the edge of a disillusionment cliff | The AI Beat - 2023-10-03 18:52:04Z

Title:Why AI is teetering on the edge of a disillusionment cliff | The AI Beat Summary: Here's why I think AI is teetering on the edge of a disillusionment cliff — and how to bring it back to firmer ground. Link: Why AI is teetering on the edge of a disillusionment cliff | The AI Beat

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