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Klarna, which said in 2024 that AI was doing the work of 700 customer service agents, starts hiring remote workers after the AI approach led to "lower quality" (Charles Daly/Bloomberg)

Charles Daly / Bloomberg : Klarna, which said in 2024 that AI was doing the work of 700 customer service agents, starts hiring remote wor...

20 December 2023

Sources: X set up a 10-person team to help reach $100M in US political ad spend in 2024, to offset other ad losses, a goal industry executives are skeptical of (Hannah Murphy/Financial Times)

Hannah Murphy / Financial Times:
Sources: X set up a 10-person team to help reach $100M in US political ad spend in 2024, to offset other ad losses, a goal industry executives are skeptical of  —  Plans for new political ads team to hit $100mn in sales ahead of US presidential election are met with industry scepticism

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