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Klarna, which said in 2024 that AI was doing the work of 700 customer service agents, starts hiring remote workers after the AI approach led to "lower quality" (Charles Daly/Bloomberg)

Charles Daly / Bloomberg : Klarna, which said in 2024 that AI was doing the work of 700 customer service agents, starts hiring remote wor...

1 December 2023

Tests: Meta's recommendation systems promote pedophile content on Instagram and Facebook Groups, despite Meta announcing a child-safety task force in June 2023 (Wall Street Journal)

Wall Street Journal:
Tests: Meta's recommendation systems promote pedophile content on Instagram and Facebook Groups, despite Meta announcing a child-safety task force in June 2023  —  The social-media company has stepped up enforcement, but its algorithms continue to promote problematic content

Posted from: this blog via Microsoft Power Automate.

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