K Krithivasan, the CEO of Indian IT giant TCS, says there'll be "minimal" need for call centers in as soon as a year, as AI chatbots take over much of the work (Financial Times)

Financial Times:
K Krithivasan, the CEO of Indian IT giant TCS, says there'll be “minimal” need for call centers in as soon as a year, as AI chatbots take over much of the work  —  Chatbots will soon take over much of the work of human agents, forecasts chief of Indian IT group

Posted from: this blog via Microsoft Power Automate.

Do your Amazon shopping through this link.