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Microsoft says Russia's Secret Blizzard hacking group is impersonating Kaspersky and leveraging Russian ISPs to spy on foreign embassies in Moscow (Andy Greenberg/Wired)

Andy Greenberg / Wired : Microsoft says Russia's Secret Blizzard hacking group is impersonating Kaspersky and leveraging Russian ISPs...

28 June 2024

Amazon upgrades AI assistant Q to make call centers way more efficient - 2024-06-28 17:00:00Z

Title:Amazon upgrades AI assistant Q to make call centers way more efficient Summary: AWS updates its chatbot for contact centers, Amazon Q for Connect, with a real-time step-by-step guides for agents to answer customer calls. Link: Amazon upgrades AI assistant Q to make call centers way more efficient

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