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Klarna, which said in 2024 that AI was doing the work of 700 customer service agents, starts hiring remote workers after the AI approach led to "lower quality" (Charles Daly/Bloomberg)

Charles Daly / Bloomberg : Klarna, which said in 2024 that AI was doing the work of 700 customer service agents, starts hiring remote wor...

29 April 2025

Critics fear the Take It Down Act, one of the few online safety laws to pass in years, could be weaponized against content the Trump admin or its allies dislike (Lauren Feiner/The Verge)

Lauren Feiner / The Verge:
Critics fear the Take It Down Act, one of the few online safety laws to pass in years, could be weaponized against content the Trump admin or its allies dislike  —  Critics warn it could have grave consequences for online speech and encryption.

Posted from: this blog via Microsoft Power Automate.

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