Will's Blog: Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars (Stephanie Palazzolo/The Information)

19 August 2025

Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars (Stephanie Palazzolo/The Information)

Stephanie Palazzolo / The Information:
Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars — Automating customer service has been among the most popular applications of artificial intelligence models, and investors have pumped …

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