13 July 2026

How museums are using AI chatbots to reach new audiences, as some museum staff worry AI-generated inaccuracies and bias could undermine them as trusted sources (Naomi Rea/Financial Times)

Naomi Rea / Financial Times:
How museums are using AI chatbots to reach new audiences, as some museum staff worry AI-generated inaccuracies and bias could undermine them as trusted sources  —  Touted as a way to engage visitors and boost funding, new tools are triggering concerns around trust and ethics

Posted from: this blog via Microsoft Power Automate.

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